SHIPPING POLICY
Order Processing :
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
For bulk or customized orders, processing time may vary. Our team will inform you in advance if additional time is required.
Shipping Methods & Delivery Time :
We offer reliable domestic and international shipping through trusted courier partners.
Estimated delivery times:
Domestic orders: 2–7 business days
International orders: 5–15 business days
Delivery times are estimates and may vary depending on destination, courier service, customs clearance, and external factors beyond our control.
Shipping Charges :
Shipping costs are calculated at checkout or shared during quotation, depending on order size, weight, and delivery location.
Bulk or wholesale orders may qualify for special shipping rates.
Order Tracking :
Once your order has been shipped, tracking details will be shared via email or WhatsApp. Customers are responsible for tracking their shipment and being available to receive delivery.
International Shipping & Customs :
For international shipments:
Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
We are not responsible for delays caused by customs clearance or local authorities.
Packaging & Handling :
All products are securely packed to ensure safe delivery. Server HDDs and RAM modules are handled with proper ESD-safe and protective packaging to prevent damage during transit.
Damaged or Lost Shipments :
If your order arrives damaged or is lost in transit, please notify us within 48 hours of delivery with photos and order details. We will investigate the issue and assist with a replacement or resolution as per our policy.
Incorrect Address :
Please ensure your shipping address is accurate. We are not responsible for delays or losses caused by incorrect or incomplete address details provided by the customer.
